【FULL】Hello, I’m At Your Service EP01:Dong Dongen promised Lou Yuan | 金牌客服董董恩 | iQIYI
[English subtitles are available] ♫I’d like to invite you to talk about yourself♫ [Hello, I’m At Your Service] ♫Do you dare to come?♫ [Episode 1] [Poor] I’m too naïve. I thought after submitting the work, I can get the final payment, [Poor. Hanging by a thread after submitting the work.] but who knows there is a huge gap between the submission and the final payment. [Poor. Hanging by a thread after submitting the work. The client is cruel.] After the Finance Department reviewed, the Legal Department reviewed, then the Administration Department reviewed… They are so overbearing? They… Do you think it was the end? When the payment finally got to the chairman, guess what? The chairman was on maternity leave and won’t be back in more than half a year. What should I do? I still have a baby to raise. Sorry, my baby. I’m afraid we’ll be homeless and broke. It’s not easy for the chairman either. As a woman, she has to give birth and manage a company. Right. But the chairman is a man. What? A man gave birth to a baby? Did they think you were born yesterday? Manager, come out! I’ll expose you. What’s wrong? The manager is here. Stop recording. Everybody, stop recording. Everybody, stop recording. -It’s not something big.
-My baby. Our shop has just opened. Please do me a favor, okay? Stop recording. We just opened the shop. You just let a pregnant woman sit here. Everybody, check this out. Here. How shameless the businessman is. Look at him. You’ll be punished by God. Dong. Get up. Don’t touch me. My baby is crying. Sorry, my baby. You’re not born yet. I can’t even afford your milk powder. It’s just the final payment of 5,000 yuan. -Sorry, my baby.
-There you go. Thank you, sir. Good acting. How come you are not the best actress? It seems that you deserve something better than customer service. I’m flattered. Sir. This one is a bit old. Can you change it? Go away. Sir. Sir, come to us if you need anything. Thank you, sir. Spray some on this for me. No wonder you’re the eternal God of Ba’er. You debuted at the peak. En, are you still angry? That gym owner called us to revise the draft in the middle of the night. We were very cooperative without saying anything. But when it comes to the final payment, how come he delayed it over and over again? You told us that our client is in trouble and let us understand. Okay, we understood him, but who understood us? It’s been more than half a year. Ke, you know what’s going on in our company. Leave it to me when you meet such clients. Okay? Okay. I promise we won’t have such difficult clients anymore. If we have such a client again, you can defeat me. You said that every time. Give it to me. I’ll get changed. It’s mine. This is yours. You… Change it quickly. There are 15 minutes left before the meeting. [Work Hard] [Keep Self-disciplined] I’ll take a shortcut. Fasten your seatbelt. [Ba’er Creative] Ke. Be careful. Okay. Ke. We got the money this time. You should buy me the ticket for Ai Lin’s concert. No way. What idol? All you know is your idol. Learn from En. She’s the idol of our Ba’er, okay? [Work Hard] She… What’s wrong? Be careful, En. Okay. Fasten your seatbelt. Wait a minute. Stop spraying. Sit tight. We’re about to turn left. [Ba’er Creative] We’re about to turn right. The person next to me is Ma Chengshu who has mysophobia. He’s very high-maintenance, so his nickname is Trouble Ma. The bad driver, Ke Maoxu, is our boss. He’s good at making trouble for teammates. The one who always hums pop songs is Xie Yi who can always make us laugh. I am Dong Dong’en, the only one who’s offering golden customer service at Ba’er Creative Advertising Company. Living by the customer service rules summarized by myself, I haven’t met a client that I can’t handle. Coming. Zhuang. Lai. Give me a hug. I missed you so much. Zhuang. Long time no see. Let me take a good look at you. You’ve grown up. Seriously, you’ve been abroad for so long. Have you adapted to everything? No, Uncle Lai. But I’m happy to see you in such a good state. I’m so happy. You bet. I brought you a small gift. For me? Yes. I bought it abroad. It was your favorite food. Good. There are new people here? Mr. Lou. Let me introduce them to you. This is the deputy director of R&D Department, Cao Ya. Nice to meet you. Nice to meet you. You’re so pretty. Thank you. This is the deputy director of Marketing Department, Wang Zijian. Hello. Well… He looks handsome and smart. I’ve trained them all. You can rely on them. Okay. I’ll count on you from now on. No problem. Zhuang. Mudan suddenly fell ill this time. She must have been tired because of managing the company for so many years. Peony Corporation will count on you from now on. Don’t worry. We’ve been with Mudan for so long. We’ll try our best to help you. Okay. Uncle Lai. To be honest, this time my mom suddenly asked me to come back to take over the company. How would I know how to do that? Luckily, all of you are here, which makes me relieved. Zhuang. It’s really your fault. You didn’t care your family business at home and went to work abroad. Your mother had to take care of everything. How could she not be sick? But I have good news for you. Our company has moved to a new place. There are all advanced amenities. Let me walk you around. Okay. Okay, let’s go. Let’s go. This place is so nice. He’s a fool. Hello, Mr. Lou. Hello, Mr. Lou. I’m flattered. Hello, Mr. Lou. Mr. Lou. Hello, Mr. Lou. Hello, Mr. Lai. Isn’t it good? Not too bad. Look. So grand. There’s a big staircase here. Oh my god. Who am I looking? This must be Mrs. Lou’s son. He doesn’t inherit any temperament from his mother. He was obedient when talking to Mr. Lai. I’m afraid he’ll all listen to Mr. Lai. Right. Think about it. If Mrs. Lou’s conditions get worse, this company will be all Lai’s. Mr. Lai likes to use people who are close to him. He likes to take advantage of others. If you offend him, he’ll find a way to revenge. I greeted Mr. Lou first. You’re doomed. Ba’er Creative. Extraordinary Works. Ba’er Creative. Extraordinary Works. My lady. Why did you fail at the critical moment? En. Did you let go of the brake, right? Yes. One, two, three. Go. Faster. The proposal meeting is about to start. Well, can’t we call a tow truck? Shi. So you are not lazy. You just don’t seem to be busy. It’s just walking distance. Why do we need a tow truck? [Ba’er Creative] You bastard! Come on! -Come on!
-Come on. Ba’er Creative. Extraordinary Works. Ba’er Creative. Ke is the stingiest. Well. Ladies and gentlemen, I’m Lou Yuan. I’m not good at talking. Everyone here has been working with my mom all the way from a small factory to this big company with 2,000 employees. I really appreciate it. Today, I’ll make a toast to all of you. Great! Great! Come on. -Come on.
-Drink some. Come on. Zhuang. Have a seat. Great. Zhuang, you know what? We really spent our youth on the company. Yes. We’re old now. From now on, we’ll count on you young people. Don’t say that. I don’t know why. My head aches a lot recently. You just worked too hard. Take care of yourself. Right. Lai. Please take care of yourself. The entire Peony Corporation counts on you. You must stay well. Don’t mention it. It’s nothing serious. It’s all because of some of our partners recently. They know your mom is sick and you’re not familiar with the business after just coming back, so the things they produce are getting worse every time. They don’t have a proper attitude either. In my opinion, we can seek new partnerships. Do they think we’re pushovers? Right? Come on, Lai. Have some more. Try this. Zhuang. Of course. Whether we change them or not, it’s up to you. I’m just assisting you. Assiting your work, right? Uncle Lai, don’t say that. You are the best at managing the company. It’s up to you whether we change them or not. Let’s eat first. Let’s not talk about work. -No work?
-Yeah, let’s eat. No work. Have some of this. This is made by a special cook. It tastes great. Try it. Let me try it. What happened? It’s too spicy today. Waiter. Don’t serve spicy food. Okay. Zhuang, I’m not blaming you. Can’t you eat spicy food? Peony company has been producing chilli sauce for 20 years. We can’t eat without chilli. This is not good for you. You have to practice eating spicy food. Practice hard. Okay. Right? Our owner has left. Please come earlier next time. Oh no. We’re doomed. Keep your voice down. The landlord just came. I guess he hasn’t gone far yet. Okay. When will you pay the rent? I’ll pay the rent after I get the final payment. Chun, let me tell you. This car is a waste of time. I’m late again. I’m late again. What should I do? What should I do? I didn’t make it this time. You’re all here. Yes. Well… You came all the way here. Look. Well… I’ve been waiting for you for days. Three months. You’ve been avoiding me for three months. Listen. If you don’t pay today, get out of here immediately. Madam. You dress up so well today. Why are you angry? Look at this pearl. You must be rich. You won’t be bothered by this little money, right? But… Can’t we not give it to you? I’ll pay you even if you sell me. I’ll be right there. Wait for me. Money. Hurry up. Look at the money. It’s still new. How tempting it smells. First. Why is it so little? Well… Don’t mind. It’s good as long as there’s money. Don’t worry. Let me tell you. We’re working with Peony Corporation now. You must know that. It’s the leader of the sauce industry. Since we’re work with such a big company, how can we owe you money, right? Right? Speak of the devil. Hello. This is Ba’er Creative. Hello. -This is Peony Corporation. -See? Unfortunately, we have decided to terminate our partnership with your company. Please contact us immediately after you receive the termination agreement and go through the termination process. Thank you for your cooperation. Terminate the contract? Why? What about the final payment? If you can’t pay the rent for the rest of the two months by next week, get out of here immediately. What do you mean? You think you can terminate the contract just because you’re a big company? Calm down. Alright, calm down. Then… let’s dismiss. I quit anyway. I’m gonna… This season… Calm down. -Calm down.
-It’s hard to find a job. Sit down. I have to buy tickets for the concert I have to pay the rent and buy food. Forget it. I’m not eating. I’m gonna go on a diet. You are quite calm. Wait. There’s still wiggle room with Peony Corporation. We haven’t signed the termination agreement, right? We have to do something. We can’t work for nothing. En is right. You’re indeed the excellent employee in Ba’er. As usual, you’ll always be our strongest support. No. We’re your strongest support. Go, En. Again? Calm down. Take your time. Hurry up. What’s going on? Do you know how to park the car? Move aside if you can’t. Excuse me. Hello, sir. Go out from that intersection. There’s a parking lot 300 meters away in the south. I just came from there. There are fewer cars there. I believe it can help you. So what if he drives a Benz? Why should I move aside for him? Yes, you’re right. He’s just unskillful and clumsy. Besides, among all the traditional virtues of our Chinese culture, a gentleman is willing to help others, do good deeds, and put others’ interest on the top of themselves’. You must be a very cultivated person. Don’t let this small thing disturb your plan. Forget it. I don’t want to argue with you. Fine. Wish you a good day. Goodbye. Turn back. Bye. Don’t thank me. Work harder on your driving skills. As a human, you can’t be ungrateful. I have to save you. The wind is chilling, the water is cold. Even if you kneels to your clients, they won’t return. When can stop making a scene like this? I want to be a decent service provider. Zhu Li. En. En, long time no see. I’ve got an emergency here. An emergency? Yes. I brought you some cookies. Your favorite. It’s so nice of you. You’re welcome. Be careful. Mrs. Lou… The chairman? The chairman has not been feeling well recently. Her son, Mr. Lou, is in charge of everything in the company. Mr. Lou. Are you here for the termination of the contract? Yes. I’m afraid you have to talk to Mr. Lou about this, but I don’t think he has time to see you today. He’s busy? Yes. Okay. I’ll come again. It’s okay. Sorry about that. It’s okay. It has nothing to do with you. You came here for nothing. Thank you. Bye. Okay, bye. Okay, thank you. What’s wrong? I felt the baby. This baby… I felt the baby. So naughty. You… -You’re so disobedient.
-Come here. Come and sit. Sit here. Slow down. I… I… It hurts so much. Why does it hurt? I want some water. Water? Okay. Can I get you some hot water? Don’t worry. I’ll keep an eye on him. If someone is looking for Mr. Lou, I’ll tell them he’s not here. Okay. Okay, I’ll be right there. Don’t worry. I’ll be right back. Here. I made the coffee for you. I’m from Ba’er Creative. I don’t know why -I suddenly got a message.
-What’s going on? that the Peony Corporation will terminate their collaboration with us. It’s not easy for a small company like us. Please get up first. -Get up.
-Okay. Uncle Lai. Isn’t she the girl in the parking lot? Right. Why are you here? I’m here to see Mr. Lou. Hello, I’m Lou. Lou… Hello, Mr. Lou. Hello. Sorry, Mr. Lou. She’s in the Customer Service of Ba’er Creative. She wanted some water, so I went to get her some hot water. It’s okay. Go back to your work. Okay. Uncle Lai, she’s from Ba’er. Wait. Let me see. Be careful. Little girl. Why did you get pregnant so quickly? Uncle Lai, I didn’t notice it until you mentioned it. Pregnant? Are you kidding me? I… It’s a physical issue. My stomach gets bigger when I eat it. Their company’s food is good. Yes, not only the food is good, but our service. Mr. Lou. Well… We worked well with Mrs. Lou. I wonder what aspect of our work you are not satisfied with. Everything. Look at you. How dare you try to get sympathy in this way? There’s no integrity in your company. We won’t cooperate with you anymore. Go. Go. Go. Go. How can I say I’ve gained weight? Who can gain weight that quickly? I’m really out of my mind. Take it off. You’ll be punished using immoral methods like this. Put it away. Hello, Mr. Lou. What a coincidence. Mr. Lou You came to the toilet in person? Yes. Thank you for helping me in the parking lot. It’s okay. That’s what I should do. If you really want to thank us, Please give us Ba’er another chance. Our advertising proposal strictly followed the rules given by your company. We didn’t slack off. I know what you said very well. You all worked hard, nut as you know, it’s very hard for Mr. Lai to change his decision. But… But you’re Mr. Lou. Yes. If it were me, capability would be my concern, but you know, Mr. Lai seems to prefer cooperating with his friends. It’s normal to have business with friends. Maybe this is only a guess. After all, I just came back to China. I don’t know much about the domestic market. I don’t have suitable advertisers either. Forget it. I can’t talk anymore. Anyway, thank you for your hard work in the past. Hope we can cross paths again. Mr. Lou. You just mentioned companies of Mr. Lai’s friends. I know one called Laijia Advertising. Do you know that? Laijia Advertising? Good for you. You guys know a lot. I see. Don’t worry. I’ll help you get the evidence you want. I’ll get it for you. Thank you. This is what I should do. This Mr. Lou looks familiar. Where have you been? Come here. Let’s take a photo first. Hurry up. Let’s keep it as a souvenir. One, two, three. How do you feel about winning the Oscar Best Actor Award today? To be honest, it’s really tiring. After three months of investigation, we found that the original supplier has been replaced to Lai’s close friend. [Photo of Lai Jianmin] They thought they have backers [Test Report] so they used the interior raw materials, which sacrificed the taste of our sauce increased the cost. After the researchers found out, they had no other options but to resign. Most of the employees who left were poached by Sanjiao Group. In order to maintain our profit, we had to increase prices. Compared to Sanjiao, we have no advantages in pricing. You can check out the goods in the supermarket now. Sanjiao is obviously a dominant player. The taste is getting worse. The cost is going up. Besides, we lag peers in terms of sales channels. Plus, there’s not enough brand promotion, so our popularity has decreased among customers. That’s why Peony needs you two. For the past five years, our market share has decreased from 22% to 19%. However, Sanjiao’s market share has steadied at 17%. We only have two products leading ahead of them, but the rest were led by the new products of Sanjiao. If we don’t resolve these problems, our company will be doomed. Come in. Mr. Lou. I brought the mat you asked for. You still like these fluffy things after all these years. So cute. This artificial leather feels quite comfortable. I got it. Lai has five properties. [Jin Shangcheng] Let’s split up. One keeps an eye on each. There must be something wrong with Laijia Advertising. I followed Mr. Wang of Laijia Advertising for the past three days. Guess what I found? What did you find? I found that Mr. Wang of Laijia Advertising went to a private club a private club called Wild Lily. Wild Lily? Guess what I found in Wild Lily? What did you find? I found Mr. Lai. Mr. Lai and Mr. Wang went in together and came out drunk in the middle of the night. They were like a conjoined twin. A conjoined twin? What does that mean? What does that mean? Look. Our Ba’er is loyal to Peony. Yes. But why did Mr. Lai want to terminate the contract with us and sign the contract with Laijia Advertising? According to my investigation, the quotation from Laijia Advertising is 20% more than those of other companies. Okay. Please contact the bidding Yes. [and sign the contract in 30 days.] [Notice of winning the bid] There’s something fishy going on. Miss Dong. If you hadn’t told me, I wouldn’t have known Uncle Lai is such a person. Right. Actually, I know our Ba’er is a small company. However, we spent every penny Peony Corporation paid us on the project. No one takes kickbacks. No matter what tricks Mr. Lai plays in Peony Corporation, at the end of the day, we signed the contract with Mrs. Lou, so we’re always on the Lou family’s side. We will always be on your side. Thank you so much, Miss Dong. I didn’t expect there would be such a service provider like you in the world. Thank you. You’re welcome. How about this? I’ll take these materials. Okay. We must resolve the problems within the company. Thank you very much. If anything good happens, I’ll think of you. Ba’er is great! Great! Wait! I forgot my bag. Go. Safe. Okay. Go. I’m leaving. Okay. Take care. Bye. Bye. Thank you. Let me close it for you. Okay. Fool. Done. [Peony] Hello, Mr. Lai. Hello. Good morning, Mr. Lai. Hello. Go back to work. Okay. Hurry up. Zhu Li. This contract can be stamped. Sorry, Mr. Lai. Mr. Lou told us all contracts that need to be stamped must be approved by him. Mr. Lou? Mrs. Lou’s son. Uncle Lai. Everyone, I’ll announce a new personnel appointment. The one beside me is the new marketing director, Wang Zijian. This is the new director of the R&D Department, Cao Ya. Wait. They are the directors. What about Liu and Feng? There’s a new personnel transfer order. Mr. Liu and Mr. Feng are going to the HR Department for resignation today. Zhu Li. All of these contracts need to be terminated. Inform them to come to the company today to go through the process. [Archive] If you have any objections, show them the evidence of breach of contract. Okay. But Mr. Lou, not only some of them are old employees here, but also long-term partners of the company. There’s no need to continue our partnerships with them anymore. Also, does the security system cover everywhere in the company? Yes. Connect it to my office. Install a screen. From now on, I will personally monitor your work status. Okay. Go. Okay, I’m gonna work on it. Okay. [Peony] So this kid is playing with me. He wants to fight me? No way. -Are you looking for me?
-Zhuang. Mister… Mr. Lou. You’re here. [Peony] I was about to talk to you about the company. Please have a seat. Sit. Sit. Zhuang. Mr. Lou. It’s not bad using young people. After all, he’s not familiar with the company’s business and lacks experience. He still needs someone more senior to guide him. Look. Director Liu and Director Feng are seniors of our company. [Peony] After all… I still call you Uncle Lai. You’ve earned a lot in the company these years. You’re old now. It’s time to go back and enjoy your break with your kids. What do you mean? Let me tell you. I’ve dedicated myself to the company. How could you talk to me like that? [Peony] Look at you. You’re still anxious. Have a seat. Come on. Uncle Lai. [Peony] Look at this. What? You know, you look good on camera. Just because of these photos? You’re still too young. I’m just familiar with the manager of Laijia Advertising. You’re so persistent. Here. Look at this. [Announcement of the Bidding] [Notice of the Bidding Result] Laijia’s offer to Peony is far higher than those from other companies in the market. You’ve been recommending Laijia lately. I’m afraid it’s not just about being close to their manager. [Announcement of the Bidding] [Notice of the Bidding Result] Here. Look at this. You’ve been working with my mother for more than 20 years. You know very well in order to ensure the taste of the sauce, she emphasized the beef must be sourced from Inner Mongolia, but you used cheap beef from other places as the good one. You arranged your acquaintances through the whole procedure from raw materials, transportation to refrigerator. Uncle Lai. If my mom knew what you did, what would she think? And look at this. You told my mom we need to use machines to replace the procedure of producing sauce manually for cost saving. Before this, you purchased most of the mechanic production lines, but most of the machines were old used goods. They were all outdated in less than half a year. They are still idle in the factory. How can you explain this to my mom? What do you want? You know what I want. Uncle Lai. You’ve known my mom for more than 20 years. You’ve been working all the way up from a small workshop until now. In light of this relationship, I chose not to call the police. Resign. Leave. I’ll pay you pensions. Can you… You know where the HR Department is better than me. See you. Zhuang. Mr. Lou. I heard that Mr. Lou, Mr. Wang and Mr. Cao studied abroad together. Mr. Lou is a gentleman but can be tough sometimes. He would be the main character in a drama. That’s right. That’s right. He’s a typical playboy who attracts women. We finally have a handsome guy in our workplace. I thought Mr. Lou was a pushover. I didn’t expect that he’s the devil who disguised himself. After this major change, I’ll definitely be fired given my performance. How many people left this morning? Twelve. Twelve? Oh my God. I’m doomed. I took a week off last month for a trip to Dali. I’m dead. What about you? The pantry room is not a place to gossip. Go back to your desk now. He installed a monitor here. Hurry up. Let’s go. No. 2578, look through Taobao during working hours. 50 yuan deducted. No. 412. He left his job and has been in the bathroom for over two hours. Go back to your desk immediately [List of Termination of Suppliers] Terminate the contract? No. Shouldn’t we renew the contract? It is indeed termination. I’ve checked this many times. But I helped your boss… I know. But I’m not sure about the details. But I’ve really checked with him about this list… Is he in the office? He’s in the office. -Okay.
-This one. Yuan. Aren’t we being too cruel to drive them away? Cruel? They were crueler when they were stealing money from the company. But the company is gossiping about you. I’m just afraid that you’ll push people away. We need to take our time. to gather people around. We can’t rush it. Mr. Lou. I tried so hard to help you find the evidence of Mr. Lai taking kickbacks. Are you still going to terminate the contract with us? You two… Don’t fight if you can talk. I’m gonna go. Bye. Why didn’t you knock? You Ba’er are so unruly. Boss! Open the door! Open the door! -You…
-Boss, let’s go. Hurry up. Let’s go. Boss. Boss. Listen. You can’t stay here. They want… Stop! ♫Wait, my heart, don’t beat so fast♫